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Founded in 2015, Sandbox is a Sydney based human centred design studio. We help organisations design the products, services and experiences of tomorrow.

Sandbox is a founder-led boutique agency that exclusively places highly experienced designers on projects. Our complementary skills across design, business and innovation allow us to deliver impactful, future-ready solutions for clients.

Tim is a Service Designer and former equity analyst. He brings dual fluency in human-centred design and business strategy, shaping services and business models that deliver value for both people and organisations.

Josephine is an award-winning Service Designer with global experience at IDEO and Nokia. She brings a futures-oriented lens, helping organisations design for emerging challenges, not just today's problems.

Ellie is a Service Designer with a background in visual communication and digital design. She makes complex systems legible, turning research and strategy into visual tools that drive decisions and action.
We tailor our design methodology to fit the unique needs of each project and organisation, however we always apply the following principles:

As technology reshapes how services are delivered, deeply understanding the needs of people matters more than ever. We search for the key insight that unlocks successful collaboration between people and organisations.

We are solution oriented. We use prototyping to make ideas tangible early. This sharpens thinking, builds alignment and gives teams the confidence to move forward together.

We consider how services affect people, communities and the systems they rely on. We embed ethics, equity and responsible use of technology at the core of design.

By taking the time to understand the organisation, we design with customer, business and internal audience needs in mind. This ensures that solutions are accepted, adopted and delivered.

Our projects are a partnership. We bring our expertise and we ask that you bring yours. We believe that thorny challenges are best solved collaboratively.

At each step of our design process we apply judgement honed from our years of experience, adapting our approach to achieve the best outcome. We embrace new tools and methods, but never let them lead. Our experience shapes the work.